(4.5 / 5)3+ Ratings

Captain D's Reviews

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Overall Rating

4.5

3 Reviews

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About Captain D's

Captain D's is a fast casual seafood restaurant chain that specializes in offering affordable and delicious seafood meals. The website captainds.com provides information about their menu, family meals, and career opportunities. It also highlights their commitment to quality and customer experience, emphasizing their focus on seafood and family-friendly dining.

Captain D's Pros & Cons

Pros:

Affordable Prices: Captain D's is known for offering meals at affordable prices, making it a budget-friendly option for seafood lovers.
Good Basic Food: The restaurant provides good basic seafood and fish dishes, which many customers enjoy.
Friendly Staff: Some locations have friendly and courteous staff, which enhances the dining experience.
Clean Environment: Many locations are clean, with well-maintained bathrooms and a clean dining area.

Cons:

Inconsistent Service: Customer service can be inconsistent, with some locations having unprofessional staff and poor management.
Food Quality Issues: There have been reports of food quality issues, such as soggy and taste-off food, and incorrect orders.
Long Wait Times: Some customers have experienced long wait times, even for drive-thru orders, due to understaffing or inefficiencies.
Customer Support Issues: There have been complaints about the lack of customer support, including no phone number or email for disputes.

Overall, Captain D's has mixed reviews, with some locations offering good food and service, while others have significant issues with quality and customer experience.

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Captain D's Customer Reviews (3)

0/5

Peter Ellis

Verified Buyer

Jul 30, 2024

Elisa Batukayev

Verified Buyer

Jul 26, 2024

Anthony Castaneda

Verified Buyer

Jul 26, 2024

Captain D's Customer’s Q&A

No question yet

Captain D's Features and Benefits

Key Features and Benefits of Captain D's:

Quality Seafood:
- Fresh Ingredients: Captain D's uses the highest quality ingredients, including wild-caught salmon and farm-raised catfish, to ensure delicious and fresh seafood.
Variety of Menu Options:
- Hand-Battered Fish Fillets: Prepared to order, these are a signature item on the menu.
- Grilled Fish and Seafood: Premium-quality grilled fish and seafood options are available, including shrimp and chicken.
- Side Dishes: A variety of home-style side dishes like coleslaw, hush puppies, and Southern-style green beans are offered.
Convenient Ordering:
- Mobile App: The Captain D's app allows for ordering ahead, picking up in-restaurant, and getting orders delivered to your door at participating locations.
- Online Ordering: Orders can also be placed through the website at order.captainds.com.
Rewards Program:
- My Captain D's Rewards: Earn points for every dollar spent using the mobile app or online ordering services. Points can be redeemed for free products on the Rewards Menu.
Customer Experience:
- Warm and Inviting Atmosphere: Captain D's restaurants are designed to provide a welcoming environment for customers.
- Friendly Service: Known for friendly smiles and hand-crafted cooking, ensuring a positive dining experience.
Career Opportunities:
- Career Advancement: Captain D's offers opportunities for career advancement, with a high percentage of promotions from within the company.
Adaptable Restaurant Concept:
- Prototype Plans: Captain D's offers prototype plans for traditional, end-caps, and non-traditional sites, allowing for flexibility in location and design.

Captain D's Pricing

Captain D's does not list pricing on their website due to variations in price between locations. To find the current pricing, you should contact your nearest Captain D's restaurant or visit their website for more information on how to get pricing details.

Captain D's FAQs

Captain D's Alternatives

Based on the provided sources, here are the top alternatives to Captain D's:

Bristol Seafood - Focuses on providing a variety of seafood products, including scallops, cod, haddock, salmon, and more.
Captain Dan's Seafood - Specializes in the production and distribution of fresh seafood, including lobster meat, lobster tails, snow crab, and rock crab.
Jack and Jake's - Provides local foods from regional farmers and fishers, offering healthy options for hospitals and schools.
McCormick & Schmick's Seafood Restaurants - Operates in the food and hospitality industry, focusing on high-quality seafood and steak dishes.
Zenifukuya - Specializes in traditional Japanese preserved and dried seafood products.
Weathervane - A significant rival to Captain D's, operating in the Food & Beverages sector.
Long John Silver's - One of Captain D's top competitors, known for its variety of seafood options including fish, chicken, and shrimp.
Rubio's Restaurants - Operates in the Restaurants industry, offering a variety of seafood and other menu items.
PT Bali Seafood International (North Atlantic Seafood LLC) - Focuses on responsibly harvested seafood products with a strong emphasis on sustainability.
Row 34 - A restaurant specializing in seafood, offering oysters, beer, and other local farm ingredients.